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INFORMATION:

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We're sorry if you didn't love your product from Mraya Beauty & Beyond!

We only return if there was something wrong with the order; please read our return policy:

 
Return Policy

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• If you have received a different item from the one you ordered, we're sorry! We will get the right product to you; just email Jep@ombreumbra.com with the order details, and we will sort the rest!

• To request a return, please visit our contact page or send us an email at Jep@ombreumbra.com.

• Please note we only offer returns if the product packaging is unaltered, the product is unused, the packaging is in a resalable condition, and the refund request is made within 5 days of the delivery.

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Refund policy

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  • There is no extra cost for exchanges, although exchanges are subject to availability & approval.

  • Please note we only offer refunds if the product packaging is unaltered, the product is unused, the packaging is in a resalable condition, and the refund request is made within 5 days of the delivery.

  • For any items that are not returned as new as per the above guidelines, we won't be able to refund your product.

  • If you have requested a refund on an order that includes a promotional discount, you will be refunded the amount that has been paid.

  • Refunds will be paid into the account that was used on the original order.

  • Card refunds can take between 5 and 25 days to show in your account. Check with your bank system.

  • For any additional information, please email Jep@ombreumbra.com.

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