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Privacy Policy

What Is a Privacy Policy?
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This privacy policy gives you information on how OMBRE UMBRA collects personal data through your use of our website, including any data you may provide through this website when you purchase a product, sign up to receive marketing information from us, take part in a competition, use an application, or submit an event enquiry form.

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The data we collect is used to receive your order, process your payment, and send your purchase to you. We may also deliver marketing communications, personalize your visit to our site, and provide assistance via our support teams.

If you have any queries on this privacy policy or any questions about exercising your rights in respect of your personal data we hold or handle, then please contact us at Jep@ombreumbra.com.

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We must have a valid cause to use your data. There are four primary reasons for use of your data: contractual, legal obligation, consent that you provide to us, & our legitimate business interests.

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Data Controller

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OMBRE UMBRA is the data controller (i.e., the company that collects your your data) and we control how it is and will be used.

We are responsible for holding your data securely & ensuring that your rights as our customer are respected. We are committed to protecting the personal data of all our customers and website visitors.

We do not market our products, nor do we aim an individual product at anyone who is under 18. We cannot identify individuals who are 18 or under within our database.

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Effective Data 
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This privacy policy is effective from 01/09/2025.

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Changes to Your Circumstances.
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It is very important that the personal data we hold about you is accurate and up-to-date. Please keep us informed if your personal data changes.

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How Long Do We Hold Your Data?
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We keep your personal data for a limited period of time. The specifics of these retentions and the retention length will vary by customer. After this period, your data will be permanently erased or otherwise rendered anonymous. This action cannot be undone.

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Data Sharing
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We do not, and will not, sell any of your personal data to any third party. We may from time to time share your data with the following categories of companies as an essential part of being able to provide our services to  you:

 

Companies that help us complete your order, such as payment service providers, warehouses, and delivery companies; and

Professional service providers, such as marketing agencies, advertising partners, and website hosts, who help us deliver OMBRE UMBRA orders to you.

Legal advisers, bankers, auditors and insurers and our regulators, including HM Revenue & Customs and with any third parties to who we choose to sell or transfer any part of our business or assets.

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Data Security
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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on OMBRE UMBRA’s instructions, and they are subject to a duty of confidentiality.

We have put in place appropriate procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

Data Rights

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Under law, you are entitled to the following rights:

  • The right to withdraw consent to marketing.

  • The right to object to our processing of your personal data versus our interests.

  • The right to data portability to transfer your data to another party.

  • The right to request the deletion of your personal data in some cases.

  • The right to request a copy of the personal data that we hold regarding your person.

  • The right is related to decision-making and how bespoke suggestions are made to you. We use your data to make tailored recommendations to you. We do not use automated decision-making that would have a potentially damaging effect on you.

  • You may at any time withdraw consent where we are relying on consent to process your personal data. If you wish to exercise any of the rights set out above, please contact us by using the details provided in this policy.

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